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The Requests module is the operational backbone for managing day-to-day issues, tasks. It replaces paper forms, phone calls, hallway conversations, and inbox sprawl with a single, trackable workflow.

Requests: Start Here

This article explains, step by step, how Super Admins create, edit, and delete Request Types, and where you need to be careful.

How to Manage Request Types

Create a Request on behalf of a Resident

The Request Lifecycle

Internal Vs. External Updates

Using the Requests Table (Filtering and Organising)

Exporting Requests

The Anatomy of a Request

Michael Agius

Requests Hub

Find answers and get help from Intercom Support and Community Experts

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